New Reviewer
Attempting to book a vacation using our purchased timeshare points from Travelsmart VIP Club. To vacation during an off season week costs us more points than we have available. Of course when we purchased our points we were assured using the booking brochure that they...
View full review
View full review
3 comments
#1590400

Dear member, We're very concerned to hear that you are not satisfied with your membership and the benefits included. We would very much like to assist you further in resolving any issues you may be experiencing. If you could send us an email to socialmedia@travelsmartvip.com, with your membership details and referencing this review, we will gladly have one of our service team reach out to you directly.

View more comments
ID
#1391392 Review #1391392 is a subjective opinion of poster.
Location
Menomonee Falls, Wisconsin
Service
Travelsmart Vip Club Membership
Pros
  • Food
  • Loved the resort and location
Cons
  • Lies about what benefits the package comes
  • Didnt tell you the truth
  • Terrible customer service with problems
Reason of review
Pricing issue
New Reviewer
Scammed is the only way to describe it. We bought into this club on false promises. They showed us point values assuring us that we could travel in any season for the money we paid (a lot). When booking, we found that we are 5,000 points short for the worst room in...
View full review
View full review
29 comments
#1467485

We were scammed just like you ! Shame on you Sunwing !

View more comments
ID
#986484 Review #986484 is a subjective opinion of poster.
Service
Travelsmart Vip Club Royalton Riviera Cancun Vacation Ownership
Reason of review
Pricing issue