comment to review:

Fraud, plagerism.

USAA #1939295
I'm reading as many reviews as possible. Your experience with USAA just adds more binder to cement my decision in kicking USAA to the curb. Nothing major has happened to me yet. However, with reviews such as yours I will be able to avoid a lot of aggravation. Thanks for posting.
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comment to review:

Homeowners claim complaint

USAA #1939287
First, I'm sorry to hear about the ordeal that you have gone through; and are still going through. No one should have to deal with something like that, especially when you have paid your insurance premiums! Thank you very much for taking the time to post this! I began to check into USAA after having a auto insurance bill rise from $186 per month to a one time bill for November 1rst of $410. This is because of buying another vehicle in September! Now this is the reason for the high bill: They made the coverage retroactive back to June of this year. I explained that you can't charge for coverage of a new car when the new car was bought three months later. Hey that's enough for me to begin the search for a new company. What I've observed is that these companies such as USAA that say they "serve the military and those who have served" are actually companies who leech off of those who have served. This makes it even more disgusting. Needless to say I will be cancelling my homeowners and auto insurance with these clowns. Not just because of your story but because of personally what I got a prelude to if I ever have to file a claim. My experience was a bad omen; your experience was the writing on the wall in other words. Thanks again for posting. Although you can never be compensated for the loss of your pets, I at least hope you get compensated double for your material loss.
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1 reply
So glad my review was able to help someone . I want not only for them to have to fix our home, but I want to make sure I can do whatever I can to make sure this never happens to anyone else. I noticed on the banking side they did an investigation and 600 violations where found and they got an F. There is a big news article about it out. They have also changed to a Fortune 500 company now. What they have done to my family should have never happen to anyone. Their complete failure to investigate to see what happened ,and take responsibility for their adjusters and the decisions they make has left my family suffering and continuing to suffer while yet again another holiday season is upon us. I urge you to investigate any insurance company you go to. Look with your local Insurance Administration they do reports on each company and how many complaints they have. You can also look on, ,, policyholders of America. I am so grateful that I have been given an opportunity to also work with some local senators to help in creating a Bill so that this never happens to anyone else. Changes need to be made when it comes to how insurance companies get away with things like this ...
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