Tricia L Dya
Profile Info
New Reviewer
Tricia L Dya
Tasting Room - Cancel subscription
I have been trying to cancel my subscription since July. I was charged for another wine shipment in September!! After numerous emails- as they do not take messages on the phone and have disabled the ability to log into my acct. I got another email today saying I will be charged for ANOTHER shipment. I have been emailing to not ship it NOR charge me!! How many emails do I have to send for them to cancel my subscription ??! I want them to delete my card information AND my account immediately!
Loss:
$164
Cons:
- Sneaky business practices
- Customer service
Preferred solution: Refund of September Payment and cancellation of my account immediately
User's recommendation: No way not ever.
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