Rohn Kxm
Profile Info
New Reviewer
Rohn Kxm
Crowned Hair - Horrible customer service!!!!
I placed an order with crowned Hair Company on December 13,2016. Their policy states that orders will be shipped out within 3 business days of purchase. Today is December 21,2016 and my order is still processing, no one ever responds to my emails neither does the telephone numbers work. I'm out of $303.00 and nobody is responding to me. I've sent an email every day since Thursday December 15,2016 asking what's going on with my order. I've also called them in this time frame several times a day, it rings then tells me to leave a message. I'm overly aggravated with this Company at this time I just want my money back. I check my email every hour just to see if I have a message back from this Company and nothing each and everyday. I just don't know what to do right now. I was very excited to do business with this Company. Now I just want a refund and find me a new vendor.
Loss:
$303
Cons:
- Overall services
- Customer service
Reason of review:
Order processing issue
Preferred solution: Full refund
4 comments
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I have. Same issue I order 1215 they delete comments I haven't heard anything i was promised a tracking and still nothing
This is ridiculous!!! I have my bank doing a dispute right now.
Have u got any word from the company
NOT AT ALL!