New Reviewer
Update by user Dec 14, 2016

I asked customer service if he had ever googled "Thor Outlaw". He said "no". I said "the first thing that pops up is complaints about the control board for heater." He said "unfortunately the way it's manufactured, water can get in those things and ruin them" really?!?

Original review posted by user Dec 13, 2016
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4 comments
#1293683

thor has the worst customer service. we bought a new thor motorhome in sept 2016 spent one night in it.

had to take it to the shop in sept 2016 have been waiting for parts since that time and was told yesterday that we my or my get parts by the first of march 2017.

do not buy a thor product. we are going get lawyer if it takes much longer.

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ID
#972747 Review #972747 is a subjective opinion of poster.
Product
2017 Thor Motor Coach Outlaw Rv
Pros
  • Layout of the rig
  • Color of rv
  • Rv lifestyle and the floorplan
Cons
  • I did not like thor quality or customer service
  • Extremely poor workmanship
Reason of review
Damaged or defective