Innovative Spas Virginia Beach
In August my partner and I purchased a hot tub from innovative spas in Virginia Beach VA. I was assured that it would fit into our home and if it did not they would return it within thirty days for a complete refund and cancel my payments. Upon receiving the hot tub the lid had a large hole in the lid and I called and told them about it and the said it was my issue not theirs, I then told them that I wanted them to pick up the hot tub because I did not want to pay for damaged goods. They said that they do not have a return policy in effect. I have called them several times and they have not offered any assistance. This is a 5000.00 dollar tub and I can not use it. It will not fit into my house after the dealer assured me that it would. Buyer be ware these people are cons.
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