Thomas B Alc
Innovative Spas Virginia Beach
In August my partner and I purchased a hot tub from innovative spas in Virginia Beach VA. I was assured that it would fit into our home and if it did not they would return it within thirty days for a complete refund and cancel my payments. Upon receiving the hot tub the lid had a large hole in the lid and I called and told them about it and the said it was my issue not theirs, I then told them that I wanted them to pick up the hot tub because I did not want to pay for damaged goods. They said that they do not have a return policy in effect. I have called them several times and they have not offered any assistance. This is a 5000.00 dollar tub and I can not use it. It will not fit into my house after the dealer assured me that it would. Buyer be ware these people are cons.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.