This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Omega Juicers - Poor Customer Service

I ordered parts for and older model during the summer which I received OK. But, recently I ordered the new Omega Juicer which was on sale. I received an email that my order was accepted, charged and that it was on its way by UPS (NO TRACKING NUMBER). 10 days and nothing. Call Omega twice, each time was asked to leave a name and callback number.... NOTHING. WHERE IS MY JUICER? GREAT Product.... HORRIBLE customer service. GET YOUR ACT TOGETHER.

User's recommendation: A long standing company that has lost its way by BAD MANAGEMENT.

View full review
ID
#2229861 Review #2229861 is a subjective opinion of poster.
Pros
  • Great products
Cons
  • Horrible customer service
Loss
$239
Preferred solution
Deliver product or service ordered