Apple - I was cheated out of warranty service.
I recently went to the Apple store seeking service for my iphone. I have had it for 9 months.I purchased the extended warranty. I was having an echo problem. Before the tech did anything, he checked a moisture detection strip located just inside the plug area. I didn't even know that this existed. He immediately told me that it has started to turn pink and that my phone must have been submerged and that my warranty was negated. I know for a fact that my phone was never submerged. I feel cheated. I am an honest person. I am 53 years old. It has taken a while for me to afford nice things like an iphone and this is what I get for it.
Saint Louis, Missouri
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