Update by user Nov 22, 2020
Company fixed the issue and I have been provided with discount on future orders.
Original review posted by user Oct 23, 2020
In 2007 I joined Flikr through Yahoo.com (at the time) It was guaranteed to be a safe and secure place to store all my precious photographs with unlimited storage accumulated over time. It cost US$19.99 subscription at that time and one could pay 2 years subscription in advance. Roll forward a few years and Yahoo is acquired by a bunch of goons called Verizon (mid 2017 I believe) after which lots of bad things began happening at Yahoo which is yet another story. Some time later Flikr was hived off or acquired by an organization called SMUGMUG and that is where the whole thing has absolutely dissolved into chaos. Immediately annual PRO subscription rates for Flikr doubled They are using Digital River and/or Braintree as payment collectors. The two-year subscription facility was dropped - only one year PRO Membership allowed. I objected but reluctantly paid my 2019/2020 membership as I have almost 12,500 photographs stored on the site. Recently I have received the subscription rates for 2020 and discover that not only have they increased again vastly but apparently because I live in Europe I now have to pay my PRO subscription in Euros which after conversion to US $ indicates yet another 50% price hike. The reason, excuse given is that they now have to charge European Union VAT/IVR on subscriptions. Payment in US$ is not permitted anymore. After a ding *** battle with them, they formally offered me a 30% discount for the annual subscription but insisted that they would add the VAT/IVR to the bill. I accepted their offer of the 30% discount on the annual PRO subscription but insisted that they provide me with a properly constituted tax invoice/receipt when I renewed my subscription. When I went to renew my subscription there was no possible way to apply the 30% discount offered and accepted by me then clean out of the blue I get an unsolicited e-mail from them announcing that my PRO Account has been cancelled! I therefore lose all my precious photographs which are supposed to be retained in a safe and secure environment This has been done in a fit of pique by their employees who are angry that they be questioned. Furthermore, they refuse to acknowledge or respond to any communication from me. My suspicion is that they are refusing to provide me with a proper tax invoice because they are applying foreign tax rates to their subscriptions and not declaring or handing over the tax receipts to the proper authorities thereby committing a criminal offense and in the process price gouging their customers'
User's recommendation: Run away. don't have anything to do with them use other cloud storage facilities such as Dropbox and othersRun away.