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If I managed to answer the phone when the guy called, he wouldn't stop. He is a scammer using somebody else's phone number to avoid costs.

The Government is to lazy to put a stop to this. It happens all of the time.

But not 12 times in one month. Just going to delete the *** calls.

Very interesting phone calls. The first phone number does not work.

The second number being used by the company from LA, ended up being Police Charity in Ohio.

I noticed on scam tracker the Randall Home Mortgage is not BBS credited. They are a certainly a scam .

Another call. Total of 12 in one month.

He is not going to give up ever. I am going to call back and complain to the manager.

Another call. When will it end? We don't need help!

I got a new DVD/VHS combo like I was authorized to do so. But I paid for it with my own money.

My paid warranty is not covering it at all. The authorization code could not be used.

It has taken well over a month to learn about my authorization code. Many workers over the phone gave me advice on what to get.

Now I finally learn the fix was in. I can only use the code on a new combo. Despite workers knew the combo is not sold at Sears stores anymore. I also can't use the code online (Amazon, etc) even though they told me I could.

One of the phone workers would need to give a store worker authorization for me to get something else. I spoke to this worker on the phone once, but she never shared any of these details. I can't believe any of the phone workers.

The code worked fine for the Dvd player ordered at K Mart. I am proud to announce that I am joining the Sears Warranty Class Action Lawsuit.

Was promised $199.91 and 90 days to use it from 11/22/16. Strange how the code worked fine before Christmas.

Now when I find something I do want to get, I have $153.48 left, the code won't work at Sears or KMart.

The Sears store worker gave me advice: get the remaining amount in a check. Stay on the case and don't stop until the check is in your hand.

It was 47 days ago when I told the repair center to find my combo, repair it and give it back to me. The diagnosis I was given 4 times was not the truth.

I was finally given the correct diagnosis (about the VHS the fifth time. I was also told that the machine was lost. However in reality it was still in Sacramento. I finally got my machine back today.

I was never told that DVDs were still working, just damaged beyond repair. Thanks to the person who found it.