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Planet Lazer - Review in Entertainment category

Do NOT have your child's birthday here. Very poorly ran business, unethical staff, and filthy premise. They ripped me off - took my deposit which was overcharged $205, then charged me again for full price $380 - for 11 kids PLUS The staff there added an extra game to my package increasing the cost we NEVER booked it and we didn't play the extra game. the manager. IAN referred me to their website to ask for a refund and it's been days with no response. I had to run down the stairs several times asking for essential items that were included in our package and their staff forgot. Bathrooms were clogged and party room lights were half working. Premise was filthy. I'm very disappointed and will never be back.
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#964009 Review #964009 is a subjective opinion of poster.