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American Woodmark Cabinetry - I haven't had any response to my complaint with American Woodmark

American Woodmark Cabinetry - I haven't had any response to my complaint with American Woodmark
American Woodmark Cabinetry - I haven't had any response to my complaint with American Woodmark
American Woodmark Cabinetry - I haven't had any response to my complaint with American Woodmark
I bought cabinets with American Woodmark through Home Depot. I was made aware of a lifetime warranty on the cabinetry. The finish or seal of the cabinetry is not good and the paint has chipped and peeled off. The cabinets look terrible and old! I bought them in 2012. I am expecting a replacement of the cabinet doors as they did not hold up.

User's recommendation: Might want to check around before you try these.

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ID
#2235642 Review #2235642 is a subjective opinion of poster.
Service
American Woodmark Cabinetry Customer Care
Pros
  • Beautiful cabinetry
Cons
  • Seal or finish does not work
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

American Woodmark Cabinetry - Cabinet warranty

American Woodmark Cabinetry - Cabinet warranty
American Woodmark Cabinetry - Cabinet warranty
Dear Customer Care at American Woodmark, I am writing this email to you because I am aware of my lifetime warranty on the cabinets that I purchased from Home Depot made by American Woodmark. Although initially the cabinets were lovely, ....now the paint around the handles, the closures and even the body of the cabinetry is chipped and worn out. Clearly, the sealant that was put on there as a protectant has not worked properly. We were told that this is an exceptional product and would last for many years. We are going on our 8th year with these cabinets, and they look like they are 30 years old. My family takes good care of our kitchen and cleans fastidiously. We are careful not to use abrasives on the cabinetry only a dusting cloth and a moist towel if necessary and dried immediately. We had to have our cabinet doors replaced once already because they were faulty. This kitchen cabinetry looks terrible! I will enclose photographs of the chipped paint. I would appreciate a response from you as to how the warranty will cover this matter. Thank you very much! Sincerely, Debbie Reeves 310-339-****.

User's recommendation: I haven't had any response from American Woodmark.

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ID
#2235624 Review #2235624 is a subjective opinion of poster.
Service
American Woodmark Cabinetry Customer Care
Preferred solution
Let the company propose a solution