New Reviewer

Austin Kayak - Bait and switch at it's worst

Ordered a Kayak and accessories. The kayak was price matched using their system. All the prices were correct and the total was correct. I placed the order and received an email with the correct prices and order #50175**** My credit card was billed instead at full price $118 more. I called and they said they did not and could not price match but still took the order. They wasted my time and I cancelled the order. I followed their exact procedures for price match and throughout the process they matched the price and in the final price they showed that they marched the price but in fact they did not. Why would they accept an order and then bill at a higher price. This is the worst case of bait and switch. Why would anyone buy from them. They are a bunch of crooks
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ID
#1051120 Review #1051120 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
you can't cheat the customer
New Reviewer
On their site they advertise free shipping at $150. I ordered $182 and the shipping codes would not work. I called and the representative said there was a code but he would NOT give it to me. I ordered and 5 days later they sent the code and 5 days after that they...
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ID
#954562 Review #954562 is a subjective opinion of poster.
Service
Midwayusa Shipping Service
Cons
  • Customer service
Reason of review
Not as described/ advertised