Kroy Doa

Metro Box Cargo Pick Up Service Review

If you ask them to re schedule the pick up, they will tell you that you just wasted their trips? Very poor costumer service..Ms. Mabelle, you should go back to grade school .you are the owner of that company but you have no values! Treat your employee fairly and Remember, Costumers are always right!!!
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Reason of review:
Poor customer service
Kroy Doa

Metro Box Cargo - Delivery Service Review

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Updated by user Nov 11, 2016

The owner Ms. Mabelle Perez Tajonera is very rude!! She is the one answering the call and if you tell him to re schedule the pick up, she will not allow you because she said she spent for the gas already.

Original review Nov 11, 2016
This is my first Time to send my package to my country..and the owner is the one who accomodate me.when the driver went ti pick up my package, he told me that i have to pay extra because it's full and over it's to Its maximum load.i told the driver that ask the company and Im willing to pay for extra charge.then he called to The owner and the owner Ms. Mabel start lecturing me i said stop lecturing me because im willing to pay i need to! And she gets mad and yell at me..eventhough she is the owner of that cargo company, i am the customer and she has no right!!
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Reason of review:
Order processing issue
1 comment
Guest

Thank you for your review, this helps.