Erna Jct
map-marker Chattanooga, Tennessee

Kaplan University - Have their practices investigated

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Unrealistic document due dates and no contact from academic advising for several weeks. My academic adviser literally blamed my former high school for not holding onto my academic records for 24 years when they are only required to hold onto it for 5. 50 attempts to get student just to get the student verification forms submitted and 15 attempts to get the high school transcripts to them. I left one university due to its discrimination practices only to get treated like trash by this one. The professors are great, but the rest could not care less. Good thing I do know of some attorneys that have advised me about where to look.
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Reason of review:
Blocks students if high school transcripts cannot be received on the same day as requested.

Preferred solution: Accept my previous college degree completion plan with college transcript included and allow me into already scheduled courses until High School transcripts arrive. If not I will send the snapshot from my documents to the department of education.