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Popmoney - Ry *** pissed off!!!

My tenant sent me rent money, but I couldn't access through Pop Money's faulty software! Then a *** customer service, (oxymoron - emphasis on moron), told me that he had to open a file and that someone would get back to me in a day or two. I then asked to speak to a supervisor and was told that that would take one to two business days, as well. Total *** What should be a simple over-the-phone identification process, turned into an unnecessary drawn out process, and I still haven't gotten my money yet. And, it had already been sent to me in the first place!!!!
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ID
#2212380 Review #2212380 is a subjective opinion of poster.
Loss
$300
Preferred solution
Let the company propose a solution