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America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.

America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
America Movil - Simple mobile/family mobile lost my phone number and cant retrieve it.
Simple mobile/family mobile cannot retrieve my old phone number. Leaving me no choice but to change it, just, so I have a phone to use. They cannot help me I have spoken to many people in 3 days and still no help. At least give me the money I lost in the 3 days with no phone at all. I have screenshots of all the calls times and chats I had with customer service. Also, I don't appreciate being lied to. I asked to speak to a supervisor they transfer me to another person in the same dept and say they are a supervisor but still can't help me and have to transfer me again.

User's recommendation: Dont rely on customer service representatives.

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ID
#2209654 Review #2209654 is a subjective opinion of poster.
Service
Cellularone Phone Service
Pros
  • Cheap
Cons
  • No help from customer service
Loss
$15
Preferred solution
Let the company propose a solution