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Coulter Cadillac Tempe - 2016 cadillac cts depreciate value 50% in 4 months

I recently had the misfortune of purchasing a 2016 Cadillac CTS Luxury Collection from this COULTER CADILLAC TEMPE dealership back on May 16th 2016.I will say that I had a positive experience when first engaging with them, but I recently decided to trade in my car (4 months after fact) for something else. I was shocked to find out that Mr. JOHN SKOKO was unwilling to take my car back because of what it was “worth” now. I paid nearly 60k for a vehicle and to be told that after 4 months and 5,000 miles its worth 50% of the value. I understand that vehicles depreciate in value, but 50%!?And the fact that they were not willing to assist/accommodate with getting me into another vehicle is upsetting, I will never be purchasing a vehicle from them again and will go to a dealership that wants to retain potential long term clients.
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ID
#939824 Review #939824 is a subjective opinion of poster.
Location
Tempe, Arizona
Service
Coulter Cadillac Tempe Customer Care
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Full refund