Update on Oct 2016 post about crate and barrel Folio chairs
Hello fellow consumers, Took the 6 chairs and 5 barstools into San Diego store on May 25, 2016. They gave me store credit 329$ for each barstool, 69.97$ for each chair for a total of 2224$ store credit.
I'm somewhat satisfied but wanted even exchange due to false advertising and poor customer service. Preferred to bring my business elsewhere but no choice. I will use the store credit to purchase their REAL leather folio barstools. The store sale person told me this wont happen again because it's REAL leather this time.
What a joke, they knew they were wrong. I'm out 6 dining chairs because the store credit only covers the barstools. So I'm still out close to 1800$. After I spend the store credit, I'm not going back.
Unless these barstools start breaking down.
Good luck! Remain persistent.
So far the new folio top grain barstools are holding up. But we aren't using them much because I'm afraid of sudden deteriorating leather.530$ a piece , we have 5 and no one really sits on them.We use our vintage dining chairs that were 40$ a piece which are still in...
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