New Reviewer

Fitbit Not Trust Worthy

Purchased a Fibit Charge HR and it completely stopped working before the warranty ran out. Fitbit replaced it and the replacement has stopped before I've had that a year. They would not send another replacement but said that I could purchase another Fitbit at a 25% discount. Sorry but I work too hard for my money to throw it away on products that are not trust worthy. I am pretty sure that I am not the only consumer with this issue. They should really treat their customers better especially since their products do cost a good bit of money. I feel as though I have just thrown money away.
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ID
#923023 Review #923023 is a subjective opinion of poster.
Location
Cleveland, Alabama
Product
Fitbit Charge Hr Fitness Tracker
Cons
  • No repairs after 12 month warranty
Reason of review
Bad quality
Loss
$145
Preferred solution
Send a replace at no charge.