Travelsmart Vip Club - Review in Hotels and Resorts category from Pasadena, Maryland
We are extremely disappoint with Travel Smart Vip. They make promises and take one day of your vacation to explain about their program. We now know that if we ever want to use Travel Smart, besides the initial payment, monthly payment, and annual fee, we would also need to pay for any reservation (per day and per person), at the end we will pay 25% more if we compare to any other agency. This was never informed to us (of course) Now all we want is to cancel our membership. We have been trying to contact them and receive the cancelation documents and up to now nothing. I know they will answer this e-mail saying that they are sorry and giving an e-mail address that DO NOT work. Travel smart, if you truly respect the members, please just send to your members what they want, the cancellation documents.
Reason of review
Return, Exchange or Cancellation Policy
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.