Barry R Tuz
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Barry R Tuz
Carlisle, Ohio
Rural King - Service
I bought this tractor based on pledge of mobile service as there is no service center. I've been unable to use the loader for 4 weeks due to no mechanic available and now waiting on a part from S Korea. I've been through a ridiculous chain of events and there is no one willing to do anything about it. When you buy from them, expect to deal with the store you purchased from only, complaints don't go any further upstream - they are cycled back to the store.
Pros:
- Price
Cons:
- Service
Preferred solution: Deliver product or service ordered
User's recommendation: Research national brands and buy something that is backed with a good reputation.
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Same situation here. Need several parts for my tractor and keep breaking more with no parts available.
This is terrible.
I can not mow or use any pro equipment. Ridiculous!!!!