New Reviewer
I recently closed a cd with your bank that I had for a prepaid credit card. Its been over a month and I have not received the money from that cd. I have other accounts with your bank and instead of the money being transferred into one of those accounts a hard check was...
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1 comment
#1932776

It seems to me that since USAA decided to "grow" that their customer service has gone from excellent to almost horrible. They must have not figured out hot to "hot" transfer a call because now every time that they transfer a call you have to get authenticate again. Poor customer service!

ID
#2186709 Review #2186709 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered