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Helzberg Diamonds - Bad customer service

I visited your Concord Mills store looking for an engagement ring. To make a long story short. We were interested in a ring. She said she would get back to me with a price. I texted here several times. No reply. Over a week now. We went to the pineville store Sunday. Found 3 rings and asked her to text me prices. I texted her twice, again no response. Starting to now wonder if your stores are racist. I'm Afro American!

User's recommendation: Stay away.

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#2185087 Review #2185087 is a subjective opinion of poster.
Helzberg Diamonds Customer Care
  • Nice ring
  • Never follow up
Preferred solution
Let the company propose a solution