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Burger King - Complaint on management

Burger King - Complaint on management
I ordered nuggets and got an extra sauce there is no sign anywhere stating this next to price and they never told me because they charged me $0.50 for an extra sauce it cost me $35 overage on my bank account on my debit card I figured out my card to be exactly the amount including the tax and I still had $0.30 left in there but when they took out the 50 for the extra sauce it caused my account to be short $35 was an overage fee for charging without whatever I ask for the manager she argued with me told me it's my responsibility to know that and I demanded my money back or she had to pay $35 she threw the money at me and it landed on the floor I am disabled a customer had to pick it up on me then she told me to get the *** out of her stored in those exact words I just left there it is at 14139 US 19 Hudson Florida 34667 the phone number 727-868-**** I don't know the manager's name I just left there just now it is 5:36 p.m. I have the customer's name for verification and proof and if something is not done about this I will be going to TV news because I am at Burger King seven days a week I am disabled and I cannot get nowhere I cannot cook and I've always enjoyed your company until this moment and if I come back tomorrow and something is not done about it I am done and I am calling the TV news I'm tired of playing these games with people who don't care about their job

User's recommendation: They need to tell the customers who is an extra charge for extra sauce.

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2 comments
#1929080

I am sure there was something else that you did that you are forgetting to mention. I also doubt that what happened to you is newsworthy.

#1927439

Why are you buying fast food within 50 cents of your balance? Doesn’t pass the smell test.

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ID
#2184846 Review #2184846 is a subjective opinion of poster.
Location
Hudson, Florida
Pros
  • Have good workers
  • Good food
  • Discriminate against disabled people
Cons
  • Stop verbal and physical abuse
  • Confusion of pricing
  • Explained in note to you
Loss
$35
Preferred solution
Managers should be reprimanded or punished just the cussing at a customer with verification from another customer