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AstralPool - Pool filter part O'ring

AstralPool - Pool filter part O'ring
Here is an up date the that very rare O'ring that cannot be found anywhere in Australia, now ASTRAL POOLS head office manager tells me the part has to come from somewhere overseas and I have to wait another month, or I can buy the complete filter part NOW for about $400.00!... which they have in stock... the O'ring is about $12.00, so I asked if they could take that o'ring part out of the new filter for me so I can get my pool water back in good condition, but they said no it can't be done!! not their policy what ever that means.. so I have to keep putting liquid chlorine in to stop it going green.... I will never buy anything from this Australian Company.
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ID
#901886 Review #901886 is a subjective opinion of poster.
Location
Concord, New South Wales
Service
Astralpool Shipping Service
Cons
  • Not at all happy
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution