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SA Specialties - Service

purchase complete ac system in 2012, 2015 first service, 4/2016 technician (roy) came to service my unit. low on freon, due to a leak. i pay for a leak search fee and 4 lb. of freon. 8/2016 my ac is not cooling, roy and travis show up to my house. there is another leak and low on freon.. roy advice to pay for a leak search charge and more freon. i told roy will talk to supervisor , not happy by paying for double service. as i was talking to rosemary , roy and travis left. rosemary ask me to pay for the service charge today and will discount leak charge fees. however it needs to be scheduled for next Tuesday... they will make me wait till Tuesday.. to get it check and fix.. I'm not happy for the wait. i request to talk to supervisor name jim.... jim can not do anything till next Tuesday take or leave it...(terrible attitude and service). i just pay $50.00 service charge, which it left my system undone, air filter out, wire undone... roy couldn't fix it today because of attitude problem.. he had the equipment to fix it. but Rosemarie and jim excuse him of not having the equipment and equipment malfunction... not very happy, i can't wait till Tuesday.................................
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ID
#899404 Review #899404 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
Sa Specialties Air Conditioner Repair
Reason of review
Poor customer service