New Reviewer

Kyk Com - Buyers beware - no support for KYK alkaline water filters 30000

I purchased KYK 30000 in 2010 and it failed after 7 years of service. Now it can't be repaired. The agent who sold it to me doesn't respond and the company didn't respond to my inquiries about parts purchase or the device service. It looks like they want to sell products but are unwilling to do repairs once it fails. It appears to me that the $1525 spent on this was a wasted money. It turns out that it may be cheaper to buy bottled alkaline water than this. 1525/7= $217 per year. For 217 dollars annually I could buy 8 cases of alkaline water from Walmart. That's 8 times 24 bottles = 192 bottles of alkaline water 20 oz each. It would probably be enough for me to cover my annual alkaline water use. Anyway - be careful what product you buy and verify first if your filter is repairable. Don't let them stuff you with a non-serviceable device like mine. Make sure the device you want has service centers in the US and that they are easily available to you with phone and address information.
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ID
#1015910 Review #1015910 is a subjective opinion of poster.
Product
Kyk Com Water Filter
Reason of review
Damaged or defective
Loss
$1526
Preferred solution
Let the company propose a solution
New Reviewer
Frontier is sending me bills and payment requests over money that I don't owe. Calls to their listed numbers reveal account that was closed and no money due - but the notices keep coming. The notices are now signed Frontier National Collections Center. I called...
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3 comments
#1273366

Same experience here.

Tons of CS people around the country and generally nice but couldn't resolve the problem. Waste both sides time. A terrible internal processing system.

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ID
#896457 Review #896457 is a subjective opinion of poster.
Service
Frontier Communications Customer Care
Cons
  • Dishonest company
Reason of review
Problems with payment