Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here, We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service
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Guest-1465580#1465580
Umm we have called numerous times and keep getting sent to someone else who says โwe will come out and look at it and fix itโ and no one calls to say they are coming and no one shows up. Your customer service sucks and we will never ever use you guys for anything!!!!!!
Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here , We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service
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Guest-1614808#1614808
I would like to speak with any Aspen Contracting Inc. rep authorized to speak with the media. Please contact me at jbrooks@***.com with Aspen in the subject line. -Jason.
We appreciate your feedback @Chester Resident. The insurance documentation is just as useful to our bidding your job at it is to you. It helps us to understand the scope of loss and repairs the insurance company noticed at inspection. We can also help make sure your adjuster did not miss any materials or labor items to make sure you got the correct disbursement for repairs needed. It is possible to way over-bid your insurance project and we are trying to provide the correct service at the right price as well. We want to partner with homeowners in the insurance process to streamline the claims process. Glad you found someone you are comfortable working with and we wish you the best of luck in your home renovation!
We are sorry you feel that way . Aspen is a nationally recognized roofing contractor and we have several local offices through-out the country. We have been in business for over 10 years, are a A+ member of the Better Business Bureau and several recognized roofing organizations like Midwest Roofing Contractors Association, National Roofing Contractors Association and we are a preferred contractor with many suppliers. We are happy to provide references, license and insurance information as requested and take pride in our customer service.
We apologize if you have had a negative experience with our company. At Aspen, we aim to be highly professional in our work and hope to handle all concerns in a timely and effective manner. If you would like to speak with Aspen further about how we might assist you in fixing these issues, feel free to contact our customer service department at 877-784-ROOF.
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Guest-1275359#1275359
Your company needs to be thrown in the *** and then shut the lid. That is the value of your company. Pond ***
Dear Make America Great Again, We are sorry you seem to have a personal vendetta against our company. We strive to satisfy all of our customers by providing great service. If you have a concern you would like to discuss with us directly please contact our office at 877-784-7663.
We are sorry you feel that way. Aspen is a nationally recognized roofing contractor and we have several local offices through-out the country. We have been in business for over 10 years, are a member of the Better Business Bureau and several recognized roofing organizations like Midwest Roofing Contractors Association, National Roofing Contractors Association and we are a preferred contractor with many suppliers. We are happy to provide references, license and insurance information as requested!
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Guest-1247704#1247704
Us local roofers that try our best to protect our areas, wish you scammers would leave! You guys give a bad name to the roofing industry. Not to mention your outrageous BS supplements you send to insurance companies is unethical. Thanks to you guys I'm sure we'll see insurance increases in the Raleigh, NC area. And one other thing, you guys are ridiculous by telling homeowners you'll waive their deductibles! Congrats on committing insurance fraud. Please LEAVE ad go find another area.
We're sorry that you had a disappointing experience with Aspen. It is our goal to provide high-quality communication and services on every job. Aspen appreciates all business that we undertake, and hope that any issues you once had have since been resolved. However, if there are any specifics you would like to discuss with us further, feel free to contact us at 877-784-ROOF.
We're sorry to hear that you did not enjoy your employment experience with Aspen. Although our headquarters is in Missouri, we have established offices nationwide that have built relationships with their communities by being involved and providing quality services. With the amount of positive feedback we have been receiving, and the large experience we bring to the table, it is our goal to continue in providing roofing, siding and gutter contracting work at high standards for many years to come.
Because Aspen has locations nationwide, our representatives periodically have to turn their focuses towards areas that endure sudden storm damage, which unfortunately can result in other projects being slightly delayed. However, we are sorry to hear about the negative details you described, and hope that within the time that has passed, Aspen was able to resolve the issues with you. If you have any further concerns to discuss, please contact us at 877-784-ROOF.
As a company that has locations nationwide, we carefully select crews within each city we are located in, and often are lucky enough to build strong professional relationships with them. Aspen aims to offer a high level of reliability to each of our customers, and if we are not meeting our own goals, we appreciate receiving that feedback so that we can continue to learn and grow. If you have any further specific concerns you would like to discuss with our company, please call 877-784-ROOF.
We are sorry to hear that we did not fully meet our goals of high quality service in your experience with us. We continue to train our employees to communicate professionally and effectively, and feel that they regularly live up to our expectations. We appreciate your feedback on the issue, and hope that it does not deter you from considering us in the future!
We apologize for the complaint you described above. Since the time of your complaint, Aspen has contacted you in an attempt to resolve some of these issues with you.
As a company that has locations nationwide, we carefully select crews to work with in each city that we are located in, and often build strong working relationships with them. However, if there are specific concerns you wish to discuss further with us, please call us at 877-784-ROOF.
We share in your grievance that due to the massiveness of the internet, both good and bad reviews can unfortunately be easily given to the wrong companies, if they share similar names. We continue to provide our customers and employees with a variety of current links for our company, in hopes that reviews meant for our company will be listed under our own profiles.
We are glad that we could deliver such levels of satisfaction to another contracting vet! We strive to always offer prompt service in a professional manner, and hope that our overall proficiency measured up to your expectations of our company. Thank you for choosing Aspen Contracting, we appreciated your business!
Aspen values all feedback and opinions of previous customers and employees, as it helps us continue to learn and grow. When we hear from people like you who have had an exceptionally good experience with us, we know that we are meeting several of our goals! Thank you for your positive words about our company.
We apologize for any negative interactions you have had with Aspen. If you would like to voice any of your concerns further to us, please call us at 877-784-ROOF.
We're sorry that you did not have a positive experience with us! If you would like to discuss your concerns with us further, please contact our customer service department at 877-784-ROOF.
We sincerely apologize for your negative experience with our company. Aspen values customers' properties, and continues to instill professionalism in each of our employees through comprehensive training.
Aspen appreciates hearing that our customers are satisfied! We strive for competency, cleanliness and clear communication in all of the projects that we handle, and are glad to hear that our goals are being met.
Aspen apologizes for any mistakes that were made on our part. If we can be of any further assistance in resolving the problems, feel free to contact our customer service department at 877-784-ROOF.
Thank you for supporting Aspen! We continue to meet our goals of bringing high-quality services to customers by continuously establishing locations nationwide.
We are sorry that you were unsatisfied with our services. Aspen continues to emphasize to each of our employees the important correlation between communication and customer satisfaction. We are glad to hear that you found assistance in a company that matched your needs, and again apologize that we couldn't be the company to service you.
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Guest-1240731#1240731
You Aspen should be ashamed you're roofers are illegal aliens paying them 65.00 a square while you charge 300.00 to the insurance company. Make America great again.
We apologize if you have had a negative experience with our company. At Aspen, we aim to be highly professional in our work, and employ individuals who value the high standards that we set. One of our high standards includes keeping all parties informed during all steps of a project. If you would like to speak with Aspen further about how we might assist you in bettering your experience with us, feel free to contact our customer service department at 877-784-ROOF.
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Guest-1240727#1240727
You guys have illegal aliens doing roofs for years you Aspen should be ashamed of you're self's. Make America great again
Poor communication
Not taking care of customer safety
Nothing but liars
Thank you.
Makes promises they can't deliver
Aspen Contracting - Review in Home Construction and Repair category
Glad you found someone you are comfortable working with and we wish you the best of luck in your home renovation!
Aspen Contracting - Review in Home Construction and Repair category
Aspen Contracting - Roof Repair Review
Horrible Job
If you would like to speak with Aspen further about how we might assist you in fixing these issues, feel free to contact our customer service department at 877-784-ROOF.
Aspen Contracting - Sales Representative Review from Little Rock, Arkansas
We are sorry you seem to have a personal vendetta against our company. We strive to satisfy all of our customers by providing great service. If you have a concern you would like to discuss with us directly please contact our office at 877-784-7663.
Aspen Contracting - Make America Great Again Review
Aspen Contracting puts the blame on "poor" house
Former ASPEN CONTRACTING SALES REP
Aspen Contracting - Roofing Review from Birdsboro, Pennsylvania
Aspen Contracting - Roofing Review from Austin, Texas
Aspen Contracting Roofing Repair Review from Colleyville, Texas
Deplorable Customer Service
The real aspen
Review in Home Construction and Repair category from Lakewood, Colorado
Aspen Contracting - Roof Installation Review from Overland Park, Kansas
Sgt. Petersen USMC
Aspen Contracting - Review in Home Construction and Repair category from Redmond, Washington
Aspen Contracting - Review in Home Construction and Repair category from Redmond, Washington
Does not care for your property
Aspen Contracting of Traverse City...AMAZING Job!!!
Could not have gone better!
Wrong roof
Review in Home Construction and Repair category from Chicago, Illinois
Aspen Contracting - Sales Representative Review from Little Rock, Arkansas
Make America great again.
Being lied, cheated, hurassed, threatened, etc..