comment to review:

Poor communication

Aspen Contracting #1458306
Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here, We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service
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Anonymous
#1465580
Umm we have called numerous times and keep getting sent to someone else who says โ€œwe will come out and look at it and fix itโ€ and no one calls to say they are coming and no one shows up. Your customer service sucks and we will never ever use you guys for anything!!!!!!
comment to review:

Not taking care of customer safety

Aspen Contracting #1458304
Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here , We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service
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Anonymous
#1614808
I would like to speak with any Aspen Contracting Inc. rep authorized to speak with the media. Please contact me at jbrooks@***.com with Aspen in the subject line. -Jason.
comment to review:

Nothing but liars

Aspen Contracting #1385654
Please review our warranty. http://www.roofsbyaspen.com/aspen-ironclad-lifetime-warranty/.
Thank you.
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comment to review:

Makes promises they can't deliver

Aspen Contracting #1370593
We would like to address your service concerns. Please contact our office at 1-877-784-7663.
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Aspen Contracting - Review in Home Construction and Repair category

Aspen Contracting #1314131
We appreciate your feedback @Chester Resident. The insurance documentation is just as useful to our bidding your job at it is to you. It helps us to understand the scope of loss and repairs the insurance company noticed at inspection. We can also help make sure your adjuster did not miss any materials or labor items to make sure you got the correct disbursement for repairs needed. It is possible to way over-bid your insurance project and we are trying to provide the correct service at the right price as well. We want to partner with homeowners in the insurance process to streamline the claims process.
Glad you found someone you are comfortable working with and we wish you the best of luck in your home renovation!
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Aspen Contracting - Review in Home Construction and Repair category

Aspen Contracting #1303882
We are sorry you feel that way . Aspen is a nationally recognized roofing contractor and we have several local offices through-out the country. We have been in business for over 10 years, are a A+ member of the Better Business Bureau and several recognized roofing organizations like Midwest Roofing Contractors Association, National Roofing Contractors Association and we are a preferred contractor with many suppliers. We are happy to provide references, license and insurance information as requested and take pride in our customer service.
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Aspen Contracting - Roof Repair Review

Aspen Contracting #1278561
Sorry you feel that way. We believer our memberships, designations and company standards states otherwise.
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comment to review:

Horrible Job

Aspen Contracting #1242513
We apologize if you have had a negative experience with our company. At Aspen, we aim to be highly professional in our work and hope to handle all concerns in a timely and effective manner.
If you would like to speak with Aspen further about how we might assist you in fixing these issues, feel free to contact our customer service department at 877-784-ROOF.
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Anonymous
#1275359
Your company needs to be thrown in the *** and then shut the lid. That is the value of your company. Pond ***
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Aspen Contracting - Sales Representative Review from Little Rock, Arkansas

Aspen Contracting #1242509
Dear Make America Great Again,
We are sorry you seem to have a personal vendetta against our company. We strive to satisfy all of our customers by providing great service. If you have a concern you would like to discuss with us directly please contact our office at 877-784-7663.
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Aspen Contracting - Make America Great Again Review

Aspen Contracting #1242502
We are sorry you feel that way. Aspen is a nationally recognized roofing contractor and we have several local offices through-out the country. We have been in business for over 10 years, are a member of the Better Business Bureau and several recognized roofing organizations like Midwest Roofing Contractors Association, National Roofing Contractors Association and we are a preferred contractor with many suppliers. We are happy to provide references, license and insurance information as requested!
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Anonymous
#1247704
Us local roofers that try our best to protect our areas, wish you scammers would leave! You guys give a bad name to the roofing industry. Not to mention your outrageous BS supplements you send to insurance companies is unethical. Thanks to you guys I'm sure we'll see insurance increases in the Raleigh, NC area. And one other thing, you guys are ridiculous by telling homeowners you'll waive their deductibles! Congrats on committing insurance fraud. Please LEAVE ad go find another area.
comment to review:

Aspen Contracting puts the blame on "poor" house

Aspen Contracting #1225297
We're sorry that you had a disappointing experience with Aspen. It is our goal to provide high-quality communication and services on every job. Aspen appreciates all business that we undertake, and hope that any issues you once had have since been resolved. However, if there are any specifics you would like to discuss with us further, feel free to contact us at 877-784-ROOF.
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Former ASPEN CONTRACTING SALES REP

Aspen Contracting #1224930
We're sorry to hear that you did not enjoy your employment experience with Aspen. Although our headquarters is in Missouri, we have established offices nationwide that have built relationships with their communities by being involved and providing quality services. With the amount of positive feedback we have been receiving, and the large experience we bring to the table, it is our goal to continue in providing roofing, siding and gutter contracting work at high standards for many years to come.
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Aspen Contracting - Roofing Review from Birdsboro, Pennsylvania

Aspen Contracting #1224923
Because Aspen has locations nationwide, our representatives periodically have to turn their focuses towards areas that endure sudden storm damage, which unfortunately can result in other projects being slightly delayed. However, we are sorry to hear about the negative details you described, and hope that within the time that has passed, Aspen was able to resolve the issues with you. If you have any further concerns to discuss, please contact us at 877-784-ROOF.
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Aspen Contracting - Roofing Review from Austin, Texas

Aspen Contracting #1224919
As a company that has locations nationwide, we carefully select crews within each city we are located in, and often are lucky enough to build strong professional relationships with them. Aspen aims to offer a high level of reliability to each of our customers, and if we are not meeting our own goals, we appreciate receiving that feedback so that we can continue to learn and grow. If you have any further specific concerns you would like to discuss with our company, please call 877-784-ROOF.
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Aspen Contracting Roofing Repair Review from Colleyville, Texas

Aspen Contracting #1224918
We are sorry to hear that we did not fully meet our goals of high quality service in your experience with us. We continue to train our employees to communicate professionally and effectively, and feel that they regularly live up to our expectations. We appreciate your feedback on the issue, and hope that it does not deter you from considering us in the future!
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comment to review:

Deplorable Customer Service

Aspen Contracting #1224910
We apologize for the complaint you described above. Since the time of your complaint, Aspen has contacted you in an attempt to resolve some of these issues with you.
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comment to review:

The real aspen

Aspen Contracting #1224908
As a company that has locations nationwide, we carefully select crews to work with in each city that we are located in, and often build strong working relationships with them. However, if there are specific concerns you wish to discuss further with us, please call us at 877-784-ROOF.
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Review in Home Construction and Repair category from Lakewood, Colorado

Aspen Contracting #1224905
We share in your grievance that due to the massiveness of the internet, both good and bad reviews can unfortunately be easily given to the wrong companies, if they share similar names. We continue to provide our customers and employees with a variety of current links for our company, in hopes that reviews meant for our company will be listed under our own profiles.
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Aspen Contracting - Roof Installation Review from Overland Park, Kansas

Aspen Contracting #1224899
We are glad that we could deliver such levels of satisfaction to another contracting vet! We strive to always offer prompt service in a professional manner, and hope that our overall proficiency measured up to your expectations of our company. Thank you for choosing Aspen Contracting, we appreciated your business!
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Sgt. Petersen USMC

Aspen Contracting #1224893
Aspen values all feedback and opinions of previous customers and employees, as it helps us continue to learn and grow. When we hear from people like you who have had an exceptionally good experience with us, we know that we are meeting several of our goals! Thank you for your positive words about our company.
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Aspen Contracting - Review in Home Construction and Repair category from Redmond, Washington

Aspen Contracting #1224887
We apologize for any negative interactions you have had with Aspen. If you would like to voice any of your concerns further to us, please call us at 877-784-ROOF.
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Aspen Contracting - Review in Home Construction and Repair category from Redmond, Washington

Aspen Contracting #1224886
We're sorry that you did not have a positive experience with us! If you would like to discuss your concerns with us further, please contact our customer service department at 877-784-ROOF.
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comment to review:

Does not care for your property

Aspen Contracting #1224883
We sincerely apologize for your negative experience with our company. Aspen values customers' properties, and continues to instill professionalism in each of our employees through comprehensive training.
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comment to review:

Aspen Contracting of Traverse City...AMAZING Job!!!

Aspen Contracting #1224839
Thanks for sharing your enthusiasm with us! We are happy to hear that our services satisfied your expectations.
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comment to review:

Could not have gone better!

Aspen Contracting #1224798
Aspen appreciates hearing that our customers are satisfied! We strive for competency, cleanliness and clear communication in all of the projects that we handle, and are glad to hear that our goals are being met.
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comment to review:

Wrong roof

Aspen Contracting #1224795
Aspen apologizes for any mistakes that were made on our part. If we can be of any further assistance in resolving the problems, feel free to contact our customer service department at 877-784-ROOF.
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Review in Home Construction and Repair category from Chicago, Illinois

Aspen Contracting #1224787
Thank you for supporting Aspen! We continue to meet our goals of bringing high-quality services to customers by continuously establishing locations nationwide.
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Aspen Contracting - Sales Representative Review from Little Rock, Arkansas

Aspen Contracting #1224782
We are sorry that you were unsatisfied with our services. Aspen continues to emphasize to each of our employees the important correlation between communication and customer satisfaction. We are glad to hear that you found assistance in a company that matched your needs, and again apologize that we couldn't be the company to service you.
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Anonymous
#1240731
You Aspen should be ashamed you're roofers are illegal aliens paying them 65.00 a square while you charge 300.00 to the insurance company.
Make America great again.
comment to review:

Being lied, cheated, hurassed, threatened, etc..

Aspen Contracting #1224767
We apologize if you have had a negative experience with our company. At Aspen, we aim to be highly professional in our work, and employ individuals who value the high standards that we set. One of our high standards includes keeping all parties informed during all steps of a project. If you would like to speak with Aspen further about how we might assist you in bettering your experience with us, feel free to contact our customer service department at 877-784-ROOF.
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Anonymous
#1240727
You guys have illegal aliens doing roofs for years you Aspen should be ashamed of you're self's. Make America great again