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Verified Reviewer New ReviewerResolved: eHarmony - Cancel all subscriptions; severe all ties
Company fixed the issue and I have been provided with full refund.
EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got...
Only after contacting my credit card company, was my money refunded. PayPal sided with eHarmony.
- 0 likes
- Membership renewed without my approval
- Attitude about resolving their problems
- Price
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There are more serious sites like J4Flirt.com - if you want to open up the real opportunity for a serious relationship. They have real women who pursue a long-term relationship and search for husbands.
Luckily, they don't use bots, automatic send-outs and fake profiles. They don't try to put you on a year-long membership and charge you right away - this is exactly what they do on Eharmony. As for Eharmony, they don't even try to provide you with real matches.
The only thing they need to know is your credit card information. They will keep charging you regardless of the service they provide.
This is absolutely correct. Many of the profiles with which E Harmony "matched" me seem like a joke!
They even match without pictures (Im not a shallow person, but come on man!) and the pictures don't often match the profiles, e.g. clearly a picture of a caucasian male in his 50's, but the profile was of a 7'4" Asian Buddhist.
I have nothing against either one of those things but let's get real. This dating site is the WORST!
I just created a profile but did not want to proceed as I don't like their payment plans. I sent e-mail three times to their customer service and they are not responding!
Of course, it is because I asked about payment plans! Shame on them!
I joined eharmony today and after a few hours I saw that this was not for me. I tried to cancel my Premium Subscription and was told I couldn’t????
I left Eharmony and signed up for Joy4Love.com -life is totally different there! I'm being contacted by plenty of real, exceptionally beautiful girls, most of them want a relationship, some just want to have fun online.
I am open to both. I just want to tell everyone: avoid Eharmony, it's not worth a minute of your time!
eharmony refuse to cancel my account after only 5 days into their cooling off period of 14 days. Saying that I'd joined the Canadian Site and they have a nil refund policy.
I joined the uk site. I would have had to search to find the Canadian site and why would I? as I live in the uk. I called the telephone number that specifically deals with cancellations and refunds on their website 0800 028 **** and no matter what time I phone a recorded message says that I have called outside of official opening hours.
I have left it in then hands of my credit card company who have stopped any further payments. I would advise those of you living in the uk to also contact The One Shows Watch Dog.
I don't think that this will be the end of the matter. Just wait and see Aye?
I have been passed to a debit collector by the customer as they said I did not cancel my membership. I have not used them in a year or so. Disgusting!
They don't police their own platform, so it's filled with scammers, perverts, con artists and blackmailers.