Mitzie Azc
Profile Info
New Reviewer
Mitzie Azc
Amityville, New York
Sunbuster Glasses - Warranty? What's that???
I also just posted as a comment to another with the same issue. I bought their shooting glasses kit (dude?) AND bought a couple optional lenses.... one day the frame breaks - just falls apart at the hinge. "no biggie, lifetime warranty and they're right up the road" Yep - first they didn't want to deal with me as a walk-in, then they charged me the 'shipping charge' of $10 for the replacement frame - AND $29 for the backup frame I decided was a good idea... Next time a frame broke I was told they discontinued that model - Too bad, *** off, we're not honoring the warranty (then they should REFUND MY MONEY or offer a pair of current glasses) Now just a few days ago my backup frame *** - just fell apart in my hand... Really now, these things likely only cost them a few cents from the chinese factory... if they're going to discontinue it they need to plan for warranty replacements and have parts in stock! HOLY ***! and just now I opened the case to take a pic to post... and THE OTHER SIDE HAS FALLEN OFF! this was untouched in the original case!!!
Loss:
$100
Reason of review:
ALL OF THE ABOVE!
Preferred solution: Full refund
3 comments
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Same thing happened to me got 3 sets of frames .........all total junk.....totally worthless but I have about 7 lenses....stay away from these glasses the frames disintegrate
Just recently? - curious which model?....
Seeing your post gets me ticked off again - I wonder if I can still take them to court. it's not that long yet.
"Lifetime Warranty" needs to be honored one way or another. Repair, Replace, Refund - make it right.
Still no response from sunbuster (of course)