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New Reviewer

Uber - Refund

Uber - Refund
Good afternoon Uber, My name is Carlos Garcia, I made an order sunday september 13/2020, order # 691C4, The system automatically make the delivery to my home address I tried to change going back but the system make the order automatically in that moment I was in a trip in Colorado and nobody Going to be in my home, I made the cancellation immediately, and in uber policy said if I cancel the order within the first five minutes they will make me my refund, and uber anyways charge me the $24.45. Im trying to contact you by message in the system since that day but no answer, I trying to contact a service (pissed consumer) but no answer, just replying message, no real answer. I request my refund now. Thank you

User's recommendation: No make transaction with a company that doesn’t have customer service like uber.

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ID
#2173458 Review #2173458 is a subjective opinion of poster.
Cons
  • Customer support is non-existent
  • Stealing from me
Loss
$24
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber - Charged a cancelation fee

I cancel my order immediately because the address were to my home and I was in colorado. You are charging me and I cancel my order before than 5 mins. I want my refund Tks
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ID
#2171322 Review #2171322 is a subjective opinion of poster.
Cons
  • Customer service number
Loss
$24
Preferred solution
Full refund