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3/17/2021 I took my vehicle 2002 F150 into AAA Car Care 1100 E. Roosevelt, Wheaton Illinois 60187, 630-588-**** I explained to Nat the problems I was experiencing (1) check engine light on (2)when I put truck in drive release brakes vehicle doesn't move when I lightly...
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ID
#2510149 Review #2510149 is a subjective opinion of poster.
Location
Wheaton, Illinois
Loss
$1326
Preferred solution
Full refund

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Ross Dress For Less Manager Review

I was a customer 7/9/16 at store #1775 (Glen Ellyn Illinois 630-790-****) Associate 482107 person name Janit the most unprofessional unkind manager "she claimed she is the manager" she has no people skills and poorly represent Ross. I purchased 2 items a blouse and large kitchen item she placed both in same bag i kindly ask could she put the kitchen item in a separate bag she became upset took the item from the bag in an aggressive manner slid the bag on top of item with the handles down as though to tell me if you want it you turn it up. I asked for a refund she said she needed my Id i didn't understand the reason why she needed my Id when i used my credit card without showing her my Id i had the receipt never left the registeri so if i didn't want to give her my Id i had to wait for 24 hours after purchase because i used a credit card. I don't know if that's the policy but it didn't sound accurate i shop Ross frequently different locations and never ever encountered such bad behavior from a person who's in charge to set an example for other employees. I would kindly appreciate if this manner is addressed and not looked over. Thanking you in advance.
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1 comment
#1184360

Ross employees are trained to use as least amount of bags as possible because they have an issue of running out before their supply order has come in, which is why they place items in bags that have enough room. As for the ID policy, if you return an item within 24 hours you have to provide your ID number in order for the return to be processed, this is common among many, many places and is for all types of tender (cash, debit, credit)

ID
#879789 Review #879789 is a subjective opinion of poster.
Location
Chicago Ridge, Illinois
Service
Ross Dress For Less Manager
Reason of review
Poor customer service