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Update by user Sep 22, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Sep 22, 2020

It took a number of phone calls with numerous representatives but I was able to finally have someone help me. They mailed me a check for the full amount. They put me in touch with a specific person who followed up with me until the issue was resolved.

Original review posted by user Sep 13, 2020
My debit card was...
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#2166895 Review #2166895 is a subjective opinion of poster.
Usaa Banking Service
  • Banking security
  • Customer service
Preferred solution
Immediate re-deposit of the balance from the closed account into the new account.