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Plowz And Mowz - Absolutely horrible service

One of their "approved" contractors was supposed to come out for $36. They show up, and one small portion of the lawn was over 4". What do they do? They say they'll mow, but for $71 instead. I say no. Tried to get another contractor out for another quote that night. 4+ hours of trying, and no one is available to come out? Unbelievable. The next morning they say they can have someone out to do a quote, and will give me an ETA. Well, my neighbor was able to mow 3/4 of the lawn the night before so I told them to cancel the service. That was at approx 930 am. Fast forward to just after 1:15 PM and I get their auto notification from the app that the job had been completed. Not only did the provider they found still show up, he mowed over areas that had already been mowed and scalped multiple areas down to the soil. They were unable to provide an explanation why that provider still showed up, and when I asked for a simple apology from the provider they say "we cannot give you the providers info, and cannot give them yours." Seriously????
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ID
#1104937 Review #1104937 is a subjective opinion of poster.
Service
Plowz And Mowz Lawn Service
Reason of review
Damaged or defective
Loss
$36