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Menards - PURCHASED AND PAID FOR IN FULL ROOFING MATERIALS NOW WILL NOT HONOR

3.5
Update by user Dec 16, 2021

ALSO FILLING COMPLAIN WITH THE ILLINOIS ATTY GENERALS OFFICE

Original review posted by user Dec 16, 2021
i PURCHASED ROOFING MATERIAL FROM MENARDS AND PAID IN FULL $3215.93 DUE TO THE ROOFER GETTING INJURED THEY WERE NOT ABLE TO WORK ON MY ROOF FOR OVER TWO YEARS HE IS AN EXCELLENT ROOFER THAT INSTALLED 6 ROOFS FOR ME (MATERIAL ALL CAME FROM MENARDS). I WENT TO MENARDS THREE TIMES TO PICK UP SHINGLES. THEY WERE OUT OF STOCK. NO PROBLEM I COULD WAIT. I WAS TOLD THAT SHINGLES WOULD BE IN THE NEXT WEEK. I WENT BACK TO MENARDS. THEY NOW WANT TO CANCEL THE ORDER I PAID FOR AND BILL ME THE NEW PRICE. YES ONE MANAGER SAID THEY WOULD MAKE THE ORDER GOOD. I TOLD THEM THEY HAD MY MONEY WHEN I PURCHASED THE SHINGLES. THEY SHOULD MADE THE ORDER GOOD
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#2105127

Your order also says to take you order with you. They aren't a warehouse to let your products sit at until you are ready for them.

The cost of materials has gone up considerably in the past 2 years. You should expect to pay either the current price or an equivalent or what renting a storage spot for 2 years would have been.

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ID
#3165563 Review #3165563 is a subjective opinion of poster.
Location
Rockford, Illinois
Preferred solution
Deliver product or service ordered

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Orkin - POOR SERVICE DO NOT USE THIS COMPANY

I have a second home in Lone Rock WI, We are there only a few times a month, so I rely on companies with good service. I noticed that our out building had ants, and mice. This building was to have been treated. I sent an e-mail to the local Orkin dealer in Lacrosse Wi. After not receiving a reply I sent a second request. STILL NO REPLY. I then filled out an Orkin, complaint form AGAIN NO REPLY. I sent the second form to Orkin ,AGAIN NO REPLY. As a last resort I called Orkins midwest office and cancelled my service. I had been a Orkin customer for years. Would not recommend Orkin
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#2163935 Review #2163935 is a subjective opinion of poster.
Cons
  • Poor management
Preferred solution
Let the company propose a solution