New Reviewer

Viabox - Huge scam!

Had a package shipped through Viabox and they had it misplaced and then returned to them. I was at no point informed that they had received it and had paid an extremely expensive customs fee of $90 to get it over the border to me. Will tell them to keep the package as this is far more hassle then it is worth! No reply from customer service and when I opened a PayPal dispute I was finally sent a message saying I need a Notarized form to resend it and all fees must be paid with bitcoin! Account was frozen till I canceled dispute and now no one answers my emails or calls!

User's recommendation: Never use it!!

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ID
#2163630 Review #2163630 is a subjective opinion of poster.
Service
Viabox Claim
Cons
  • No response
  • Slow response
  • Overpriced
Loss
$200
Preferred solution
Deliver product or service ordered