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Aliexpress - Account got deactivated without valid reason

Aliexpress - Account got deactivated without valid reason
In addition to earlier review, below are some statistics (over 3+ years) to support my negative feedback on AliExpress whose customer service is difficult to contact, other than the chatbot that has it's limitation. Transaction count=77 Transaction value=$766.18 Dispute count=6 Dispute over transaction count % = ~7% Dispute over transaction value % = ~15%

User's recommendation: Be mentally prepared to pay more due to return cost of defective or wrong goods delivered resulting from sellers fault or quality issue.

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ID
#2165822 Review #2165822 is a subjective opinion of poster.
Service
Aliexpress Customer Care
Pros
  • Wide-ranging products
Cons
  • Customer service bad
  • Custoner service is improper
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Aliexpress - Locked account without user consultation
Update by user Sep 11, 2020

Some statistics due to defective and wrong items sent by AliExpress sellers over the years...Dispute over transaction count % = ~7%Dispute over transaction value % = ~15%

Update by user Sep 10, 2020

Not resolved yet as I tried to contact AliExpress customer service but only got informed about my...

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3 comments
#1923048

Whats to consult? It looks like you have excessive claims with sellers. Who would want to do business with you?

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ID
#2163232 Review #2163232 is a subjective opinion of poster.
Service
Aliexpress Customer Care
Pros
  • No advantages
Cons
  • Poor quality
Preferred solution
Apology