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Mercers Furniture - Poor quality and service

Mercers Furniture - Poor quality and service
Very bad quality and bad customer service. I Purchased full bedroom suite from this company. Furniture items purchased were very poor quality with twisted and split panels Contacted customer service who simply offered 15 pounds compensation off an order that cost me over 700 pounds, other option offered was to disassemble and send back flat pack which was not an option as it was screwed and bonded after explaining that the item could not be disassembled they simply dismissed me saying that was my only option

User's recommendation: Avoid.

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ID
#2161516 Review #2161516 is a subjective opinion of poster.
Service
Mercers Furniture Customer Care
Cons
  • Bad quality and poor customer service
Loss
$130
Preferred solution
Let the company propose a solution