Update by user Jul 29, 2016
I still have constant infection and the two teeth are very loose and wiggly now, and so dark grey! I had to spend another $100 dollars to have just one tooth x-rayed.
The dentist said he can see that they (Aspen Dental) did not put in any rods and the tooth will break at the gum line eventually. He also said that the filler was not put in properly and there were gaps between the filler and my gums that have now abscessed. I've done five rounds of antibiotics now and am still having a terrible time with infection. I had a stroke a few years ago and I keep having horrible chest pains and palpatations now which I believe are happening from all the chronic infection from the shoddy root canals.
I've written, emailed and been to the office multiple times asking for help. The most they will do is write a script for more antibiotics. This is no way to live! I wish I had never gone into that place.
Something goes wrong and they shove you out the door. Leaving you to deal with the mess they made in your mouth. And I guess this is supposed to be acceptable service for which you pay? How is that.
Are there no lawyers out there for this? I'm ready!
Update by user Jun 10, 2016
This is a photo of my broken teeth BEFORE Aspen worked on them.
Original review posted by user Jun 09, 2016
Yes, I fell and broke two teeth. There was no bleeding or pain from the teeth, just the lip they cut and my jaw where it was bruised from the fall. I went to Aspen Dental two weeks later and was told to come back in four weeks for another exam. The two teeth wiggled but I could brush normally and eat just fine, it just looked awful. When I returned four weeks later they said I needed to extract the teeth or have two root canals because they would eventually turn gray or black. I am disabled and on Medicare so I cannot afford basic needs just to survive in life and of course have no insurance for teeth. They said they wanted to help me out and if I agreed to let them, they would conduct two root canals for a reduced price and let me pay on time. However, I had to let them do it right then. I thought "how wonderful" I would not look so scary anymore. They did both canals right then, x-raying and probing several times as the worked. I left with some strange looking teeth but they told me to come back the following week for temp fillings. I left still able to eat and brush without pain. Upon returning for fillings the woman did not even let my gums numb before digging in my mouth with a needle and she was so rough I was crying. I never cried once during a double root canal the week before. She was so rough I actually tried to stop her at one point by grabbing at her hand! I left in tears telling everyone how badly it hurt. I could not brush or eat normally and if I even wiped my nose I would be in great pain. Three weeks later, I returned with concerns about how the pain kept getting worse, not better. They took an x-ray and told me I needed to have the teeth extracted now or go to a specialist. There specialist wanted $120 just to walk in the door. I can't afford to get the teeth fixed now and I'm still paying Aspen for ruining my teeth. I could eat and brush before going in there, and now, I have a constant migraine in my face and head, have lost lots of weight because I cannot eat normally, can't brush normally, and my teeth hurt every time I move my lips and I seem to have chronic infection now. And they are grey in color and one filling fell right out. I truly wished I had NEVER walked into that place. And I have notified them several times and all I'm told is "well we tried to help you"..... yeah but when something goes wrong, your on your own. Quite typical, but NOT very professional at all. It has made me very sick! Just be aware.