laurin n

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Verified Reviewer

Slotomania - CROOKEDNESS

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THE SAME THING HAPPENED AGAIN WITH THE SAME RESULTS FROM PLAYTIKA WEEK BEFORE LAST.. THESE PEOPLE JUST DON'T GIVE A DARN ABOUT CUSTOMERS
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Loss:
$10000
Pros:
  • Mosttly fun when it works
  • Most of the time fun and large variety
  • Can be fun
Cons:
  • Very little wins and zero customer support
  • Very addictive
  • Odds are horrible

Preferred solution: Let the company propose a solution

User's recommendation: KEEP AWAY FROM SLOTOMANIA

laurin n

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Slotomania - I was not given what i won

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Updated by user Feb 06, 2021

not a word from slotomania or playtika..one must consider the odds of playing their games..i would not be surprised if they were 400-500 to one.

Original review Feb 06, 2021
i won 61 medal free spins...as i went to play those free spins they just disappeared..i have pic. on my phone if need be along with time and support number..i just don't know how to transfer picture..i had a tech. support person do it for me,so slotomania has a copy of picture.
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Loss:
$500
Pros:
  • Fun games

Preferred solution: Let the company propose a solution

User's recommendation: do not play slotomania games at all,,no matter what..they don't play fair.

3 comments
laurin n

slotomania has not gotten back to me on this issue..they are ignoring me..i stopped real money spending--just a few bucks here and there..they are getting a bad rep now on facebook/messenger..many are bad-mouthing them including myself..still no comments from parent company playtika.

Guest
reply icon Replying to comment of laurin n

I think you will find your medals under the gifts section then scroll down to medals and see if they were there. My medals disappeared on me too, I was just spinning and I hit a button or clicked off-screen and 120 medals were gone but they really weren't they were just sent to the saved medals section which is really hard to find.

Guest
reply icon Replying to comment of laurin n

Agree. If you want to loose money play slotomania and there help desk is a joke.

You send them what problem is going on.

Then they send you an email right away saying somebody will contact you. You never hear from them after that.

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laurin n

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Verified Reviewer

Slotomania - Refusal to give me 61 free spins

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this happened in november..i had a pop-up on screen that said free 61 medal spins..i took a picture immediately..as i went to play these free spins they simply disappeared..now they won't do a thing about it..this is sooooooo wrong..i have the proof in that picture..i took that pic. because other things like that have happened to me..they do not give a damn about the pic..OBVIOUSLY..where does a person go for satisfaction ?????..
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Pros:
  • Great games
Cons:
  • Very little wins and zero customer support
  • Little wins

Preferred solution: Let the company propose a solution

User's recommendation: go play elsewhere..3 years of this is enough along with thousands of dollars

1 comment
Guest

did you check in the "medal area" the spin normally there..

laurin n

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Verified Reviewer

Slotomania - Crookedness

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on friday night i bet well over 1 trillion coins on their baccarat game without even 1 free spin..evidently they don't like me winning..this has been going on now for months..it's just hard for me to quit their games ..i am a damn fool..spent over $10,000.00 on their site over the past year..i have it to spend..they refuse to play fair with me..i'm not imaginning a thing..sounds preposterous,i know,but it is the truth..why would i lie ???.i could write a book on all of this in about 300 pages..that's right..keep away from playtika..they are the parent company..or you may be where i am right now writing this..last night was downright blatant..you be the JUDGE..

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Loss:
$10
Pros:
  • Are fun to play

Preferred solution: Let the company propose a solution

User's recommendation: don't be a future customer.

3 comments
Guest

I am also not happy with Slotomania. I will delete this game "Slotomania" all it does....

it takes your debit card and doesn't give you coins to play with.

It is rigged. PEOPLE SHOULD STAY AWAY FROM SLOTOMANIA

Guest

These games are 100% tighter than any casino I've played in. Considering the coins are worthless, you would think they would allow the consumer to win once and a while.

After all it cost them nothing. It's ridiculous!

Guest
reply icon Replying to comment of Guest-1979792

I had 95,151,506,364,778 coins. Now I have 62, 672, 364,778.

Right now I am level 27,265 (platinum). I spend so much money on this game buying gems and coins, and it is so tight and when you get into a bonus game it doesn't give you that much money. And when you buy coins or gems they put tax . And the levels are getting harder...You can make the game in auto spins for 200 and no get a bonus round and some of the game you have to bet certain amount (12,000,000,000 like the bulls eye game this bet when I was level 27,000) so the middle pay line will be activated.

I've bet 200,000,000,000 at a hand when I don't get bonus for a very long time.

And my coins it went down so fast because it doesn't give a bonus when you are betting higher and does not give you spin on (royal-jackpot) and when you lower your bet to 2,000,000,000 then you get bonus a lot of bonuses and spin on the jackpot, you will get wilds and stuff. people need to stay away from this game it just takes your money.

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