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Update by user Oct 05, 2020

I called GETAROOM who then called the hotel to verify charges. All seemed to be resolved but I have yet to be reimbursed .

Original review posted by user Sep 04, 2020
made reservation through getaroom..charged my card then the hotel also charged my card
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1 comment
#1920218

We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done.

We have sent you a direct message via this Pissed Consumer site for you to provide a booking #. Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting.

Once you provide a booking # via this Pissed Consumer site, a Service Resolutions Specialist will review this case. Thank you.

ID
#2152069 Review #2152069 is a subjective opinion of poster.
Product
Merrick Bank Credit Card
Pros
  • No pros cons beware of what your paying
Cons
  • Customer service
Loss
$137
Preferred solution
Full refund