Profile Info
From You Flowers - Flowers werenโt fresh
- Quailty
- Delivered to wrong address
Preferred solution: Deliver product or service ordered
The Bradford Exchange - Tarnished Chain
I bought a beautiful cat pendant necklace.I have been wearing it for app a month now and had to take it off to have some tests done.Then I really seen that the chain has tarnished badly.The pendant and the little silver heart are fine but the chain looks terrible.I have emailed the company twice but have not heard back yet.I thought it was sterling silver.I know $79.99 is not a whole lot but it is enough for a decent piece of jewlery.I am very disappointed and am hoping for a resolution soon.This is an online purchase which has been around for a long time.Take a look at the photos and you will see the bad quality
- Quality
Preferred solution: Full refund
ProFlowers - Save Your Money
I contacted proflowers and they did send me new flowers.I had to wait a little more than a week but did finally get them.They were pretty and did last a week.xproblem resolved.
- Everything dead flowers and no response from company
Preferred solution: Full refund
Clearview Energy - My bills are higher
Since I used Clearview my bills are outrageous.My January bill charge from this company was $153.95 on top of Potomic Edison of $68.80.My March bill ,there charges $176.99 and potomic 78.51.And I did not use my heat one and a half weeks out of the month.I contacted and am waiting again to heR back.Unfortunately I am naive about these matters.I thought you had to sign up to one of these companies that came to the door.I am 80 yeats old and feel like I have been ripped off.I just want to go back to Potomic and no third party.Before this company my bills where $79 and that was in August when I ran the AC constantly.Another month was $87.Now my bills are $222 and $255.Something does not seem to be right.
- Being ripped off
Preferred solution: Full refund
Potomac Edison - Outrageous
Collage Com - Not honoring satisfaction guarantee
Preferred solution: A new blanket
Collections Etc - Bad Quality
I bought led lighted Christmas ornaments from Collections Etc.Christmas trees 8 came in package and 4 did not work.Angels led ornaments and 3 didnโt work.Nativity lighted ornaments and a couple also did not work.String of angels lighted .These are beautiful but the attachment you need to place on each angel does not stay on so they do not sit right on the branches.I must say all of these items could be Absolutely BEAUTIFUL only if they worked.I contacted the company and at first they where polite.They where going to send replacements.My order consisted of 4 different packed items.When I finally got to open the nativity ornaments and found out the same issue and contacted the company there response was insulting.Saying this is the fourth issue and no further action could be taken until all items be sent back.I must mention when I did contact customer service the final time I DID ask what to do with the defective ones?I wasnโt trying to get freebies.I just wanted ones that WORKED.I agree that it seems odd that every separate order had defective items in them but indeed they did and that is not my fault.They are giving a refund so Iโm not losing out but I wanted people to know about their customer service.
- Poor customer service
Resolved: Customized Girl - No Response
Preferred solution: Redo
Collage Com - Rude/Bad Quality
I used collage.com plenty of times and was quite happy but recently that has changed.I ordered 4 pillows ,nice and colorful and clear.I recieved pillows that had no detail and couldn't make out the images.They said to retry with new photos.I did and this time details where okay but no color.They almost looked black and white.They said it was my cat since she is black.Now when ordering the site tells you if the picture quality if good or not and every pic I used said good.They said they will only redo it one more time even though there Just Right Policy says they will do what it takes to make it right.Apparently that is not true.Anyway I still used my cat but did it in a collage and finally they came out very nice.So much for the problem being my cat.Thn there comes the shower curtain I ordered.Very vivid in colors and very clear.What I got was the dullest in colors which made it look so different.So we try another image but this time on a white background.What I recieved was pink blotches all over the white section.It looked stained.Again they said they would do one more and that's it.Its not my fault that they aren't turning out right.They made me feel like I just wanted to get freebies.I had to throw away the shower curtain and pillows because they where so bad.I just would like to recieve the products I ordered and to be able to make out what it is suppose to be.
Preferred solution: Final pillow with black backing.They said I ordered one with a white backing but the same thing happened prior and they where told all black.
Collage Com - Just Right Guarantee?????
- Not getting a response to my emails
Preferred solution: Remake different pics
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