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PayPal - Why do I have to pay return postage for seller's mistake?
My cost is $23.50 for the wrong item to be returned, and I receive NOTHING except a net loss of $23.50, and a lot of time and trouble involved in trying to get a FULL refund.
They sent the WRONG item. After getting the run-around from the China company, I filed a Paypal claim and won the claim. Except how did I win? I have to pay for the return postage on a product that I did not order and that was sent to me in error.
It will cost a minimum of $23.50 to send the wrong item back to China. So I am getting a refund equaling $46.49 after taking out the shipping cost. And I did NOTHING wrong.
How is this right? Paypal should refund my money and the seller should send me a postage-paid package if they want it back.
- Having to pay return postage on item delivered in error
- Paypal account restriction as a reaction to my refund demand
Preferred solution: Make seller send return postage package so I don't have to pay it!
Home Depot selling out-dated merchandise
In December 2016 I purchased an LG stove from Home Depot. It was during the Christmas season and I noticed immediately that the top oven didn't cook as well as the lower, and didn't heat to the chosen temperature.
Time went on and finally earlier in July I got service for my oven. At that time I was told that my oven was built in DECEMBER 2015, not a 2016 model as I thought I had purchased. This was nearly 2 model years old.
Between Home Depot and LG, it seems that they should have had a duty to let me know I was paying full price for a "last year's model." I based my purchase on the consumer reports I had seen on the newer model, and this one isn't equal to it. Home depot was remiss in not telling me they were unloading an older model.
Preferred solution: Let the company propose a solution
RUN! DO NOT WALK AWAY FROM EXPRESS SCRIPTS!
- Trying to save money
- Incompetent
Preferred solution: FIX MY ACCOUNT, SEND PRESCRIPTIONS CORRECTLY AND ON TIME, SEND TEXTS, GET EMPLOYEES WHO SPEAK ENGLISH!!!!!!!!!!!!!
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I received through PayPal dispute claim and say depop seller say accept refund and return their address but I wonโt pay postage for nothing they that why I closed the case that mean she won the case the claim.. the seller gave me mistake wrong size the primark legging she know about it and never told me about it seller is lied and fraud/scam am not happy about it
So now, to continue with the story - So I paid $69.89 + $23.50 to return an item that was NOT THE ITEM I ORDERED. Now Paypal says they can't get my money refunded because I didn't have a tracking number.
If you send via USPS there ISN'T a tracking number. So Paypal has closed the case and I get nothing back. So I blew more than $83.00 to what is probably a bogus company and got NOTHING.
No thanks, Paypal. Your customer NO-service SUCKS.
Same thing happened to me. :( They're awful. I even HAD a tracking number!!!