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CarShield - I can't get any help with my problem

my car been in the auto shop for 3+weeks. I've have call car shield everyday to fine out my status of my car, each time I call its a different story. I have dates and names of each time I called this place. I am very upset with how I being treated not satisfy at all. had to go to my Doctors office ,had a friend take me to get some anxiety pills.I am a senior citizen I us my car to take me back and fourth to the doctor and therapy.I tried to get in touch with corporate but it seems like I can't find the number everyone I talk to don't have it. I did talk to a supervisor twice but nothing happen, now when I ask to speak to him again nothing.His name is Todd and Mark is the examiner. I would like if someone could find out what'sthe hold up, I don't want to take other steps about this matter.My# claim number 124**** Name Deborah Smiley- cell 917-609-****
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ID
#2940809 Review #2940809 is a subjective opinion of poster.
Loss
$200
Preferred solution
My car fix