New Reviewer

Resolved: Habbo Hotel - Www.Habbo.com

After being a loyal player for over 7 years!! I made a joke on this game about selling my fiancee!!! yeah that's right MY FIANCEE, and the moderators oh habbo.com decided to perm ban my account taking all my money and items along with it. When i have tried to appeal on numerous occasions they claim i was selling habbo accounts for real life money and ignore my pleas of reason. what i said "selling luis2997. biding system" Not only am i not asking nor offering REAL life money as they stated but biding is also not a word. Last time i checked it is spelt bidding.. When contacting the moderators all i ever receive is Automatic responses and no one actually bothers to try to understand my view. In my opinion Humans make mistakes and in habbos opinion no one is allowed a second chance. They are purposely promoting a new awesome moderating system which they dont even follow - False adverting much? Stay away from habbo.com unless you want to be ripped off.
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Resolved
ID
#846526 Review #846526 is a subjective opinion of poster.
Location
Tarragona, Catalonia
Service
Habbo Hotel Customer Care
Pros
  • Making new friends
  • Playing the game
Cons
  • Customer support
  • Lack of compassion
  • Staff attitudes
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution