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Express Scripts - FOLLOW-UP: Unauthorized Charge and Withdrawal from Bank Account

This is a follow-up to my previous review regarding an UNAUTHORIZED prescription being sent to me, payment demanded and ultimately service suspended until paid. The accounting department had previously dismissed the 3-year-old $50.00 I "supposedly" owed but had...
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7 comments
#2144002

My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future.

We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you

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ID
#2146309 Review #2146309 is a subjective opinion of poster.
Pros
  • Mail order is easy
Cons
  • Unauthorized charges
  • Phone support
  • Hold rx hostage without regard for impact on patient
Loss
$85
Preferred solution
Let the company propose a solution