Chris D Pyu
Profile Info
New Reviewer
Chris D Pyu
West Elm - Horrible return
Updated by user Aug 31, 2020
asked the manager, spent hours on the phone and no resolution
Original review Aug 31, 2020
This is the worst company. They don't do anything they promise. You can't cancel once you order. BEWARE. Don't order from them as they are thieves. I submitted a return, and they didn't even give me back what i paid for. I called to cancel 5 days before it shipped and tried to cancel. Several customer service reps promised full return, but in the end they didn't even return what i paid for it or the tax. I believe this illegal
Loss:
$34
Cons:
- Refund policy
Preferred solution: Full refund
User's recommendation: DON"T BUY
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