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Walmart - Beyond stupidity or insanity -- am I in the Twilight Zone?

I truly do not understand Walmart's customer service. I was describing a technical problem with an item that I purchased through Microsoft. Then without any justification, I was told that my item -- the one that is malfunctioning -- was lost! This goes beyond just...
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8 comments
#2190070

Why are you calling Walmart for something you purchased from Microsoft. Only thing I can think is that you purchased and X Box with X Box anywhere.

In that case Microsoft shipped it directly to you. You must get support thru Microsoft.

I am an Engineer for a MSP feel free to respond and I might be able to help you with your issue. I also am an X Box Anywhere member.

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ID
#3629862 Review #3629862 is a subjective opinion of poster.
Cons
  • Incopetent and unresponsive customer srevice
  • Something totally unbelievable
Loss
$400
Preferred solution
I'm beyond knowing what to expect now. I am wondering if the warranty that I purchased even exists if they cannot give me any information about it.

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Comcast - No color on laptop; cannot connect with technical support

I have been an Xfinity Internet Essentials customer for quite some time. Today, when I turned on my laptop, I saw that the display appears only in black and white. This never happened to me before. I tried to reach Customer Service on the web,but it says it does not recognize my address, so I can do NOTHING!!! Is this what they call service?!?!?!? I have a technical problem; am I supposed to live with the problem and never get service? That seems to be the case when my address is not listed. Someone is doing sloppy work if a longstanding customer's address does not appear in their database!

User's recommendation: File as many complaints as possible against this terrible company!

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ID
#3629593 Review #3629593 is a subjective opinion of poster.
Cons
  • Unable to reach anyone in support
Preferred solution
Register me in your database. Then give me the technical support that I require -- and don't dawdle!

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Etsy - Item sold to me received in pieces with no assembly instructions

I ordered a smother harness from Etsy, not realizing that it would arrive in pieces with no instructions as to how to assemble it. I gave Etsy a bad review for selling me useless pieces of junk with no hint as to how to assemble them. The bad review resulted in me...
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ID
#3617950 Review #3617950 is a subjective opinion of poster.
Cons
  • Bad attitude by customer service
  • Sells disassembled junk with no instructions
Loss
$98
Preferred solution
Full refund

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Walmart - How nice! Order something, have it switched for something I can't use, and then expect me to take three busses across town to exchange it!!!

Today, May 13, 2022, i again had a problem with Walmart. I was ordering food delivery for the first time, and Walmart notified me TOO LATE that they could not deliver two of my items. Instead of offering to refund my money, which would have been the honest thing to do,...
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ID
#3573196 Review #3573196 is a subjective opinion of poster.
Pros
  • Some good prices
  • Very wide selection provided shopping done in person
Cons
  • Not being able to freturn an item from an online order
  • Customer never seems to be a priority here
Loss
$9
Preferred solution
Don't deliver items that I didn't order and don't charge me for them!!!

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MeWe - Account hacked once, now cannot log in

I opened an account with MeWe after I had been hacked twice on Facebook and saw that opening another account would deny me the right to add the same friends on a new account; it wouldn't even allow me to add my daughter as a friend. I was on MeWe for not a long time...
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ID
#3548917 Review #3548917 is a subjective opinion of poster.
Product
Homewetbar Whiskey Glass
Preferred solution
Let the company propose a solution

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Facebook - A Façade Instead of Customer Service

Facebook - A Façade Instead of Customer Service
Update by user Apr 24, 2022

Who says it's developed? I gave all the information to WhatsApp, only to be abandoned online.

Original review posted by user Apr 24, 2022
When I saw that WhatsApp is owned by Facebook, I was not surprised. Both have given me great trouble. I was trying to do a video chat with someone, but both the camera and the...
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ID
#3511518 Review #3511518 is a subjective opinion of poster.
Pros
  • Easy to use for texting
Cons
  • Unreliable for video chat
  • Support does not respond promptly to calls for help
Preferred solution
If the app is the problem, fix it. If another solution can be offered, please give it. Don't just leave me waiting for a ship that may never come in.

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EaseUS - False Information, No Customer Service Visible

EaseUS - False Information, No Customer Service Visible
When a computer technician made my laptop totally unserviceable, I had to buy a new laptop, which I did yesterday. I wanted to transfer the data from that laptop to my new laptop, so I researched what services were available for making the transfer. EaseUS claimed that...
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ID
#3460174 Review #3460174 is a subjective opinion of poster.
Pros
  • Promises data transfer even from a non-operative source
Cons
  • No visible customer service
  • Insufficient instructions
  • Additional payment requred several times
Loss
$74
Preferred solution
Deliver product or service ordered

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Lyft - Always Unreliable Service!!?

Today, I had a dental appointment and DC Transportation ordered a ride from my home via Uber. The driver arrived on time and took me to my appointment. There were no problems. When it was time to go home, I called DC Transportation to order a ride home. I was told that...
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1 comment
#2189880

That happened to me once. The Lyft driver was on the way, I could see on my phone's GPS he wasn't too far away then I got a message "looks like the driver cancelled your ride" and Uber was called and arrived in 5 minutes.

I had booked the Lyft ride 3 days ago! I have the Lyft and Uber portals and I watched the whole thing play out!

ID
#3413245 Review #3413245 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Cons
  • Completely unreliable service
  • Never an explanation for cancelling rides
  • There is no customer service
Preferred solution
Let the company propose a solution

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DC Department of Human Services - Slander and illegal claims

Update by user Apr 04, 2022

I don't know who marked this as resolved because that's a lie. Then again, the Department of Human Services lies a lot, as they did in my case. I have a lawyer to assist me now; maybe when they have to appear in court they will act differently.

Original review posted by user Mar 10, 2022
A short time ago, a woman...
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ID
#3396244 Review #3396244 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Correct the income information Dismiss the lying employee

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Amazon - I End Up Talking To Myself Only

Update by user Apr 05, 2022

Somehow I must have stirred up enough of a fuss for Amazon to straighten out the mess. If anyone criticizes me for speaking out so forcefully, speaking forcefully gets results!

Original review posted by user Mar 06, 2022
Recently, someone unknown to me placed an order in my name with Amazon and scheduled it for...
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2 comments
#2143505

I'd like a credit for any remaining months not used

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ID
#3387224 Review #3387224 is a subjective opinion of poster.
Location
Washington, District Of Columbia