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Backdrop Outlet - I need a refund on my previous order

Backdrop Outlet - I need a refund on my previous order
Good Morning, My name is Dana Gibson and order number is 451115. Their was suppose to be a picture on the backdrop and its not. I sent several emails with my number and the photo that was suppose to be on the backdrop. No response and I also sent several emails when I found out my order was shipped and no response. I have also sent several emails once I received the backdrop and no photo was included and I still havent received a response or a call back. I would like to receive a refund because to me this is poor customer service because no one never responds or calls so that means you dont care about your customer.

User's recommendation: Don’t purchase anything from this company.

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ID
#2144295 Review #2144295 is a subjective opinion of poster.
Cons
  • Company has horrible customer service
Loss
$144
Preferred solution
Full refund